thinkbridge rebuilt Timerack’s legacy platform into a scalable, AI-ready solution—launched in 4 months, boosting leads, retention, and performance.
Timerack’s challenges were multifaceted, and the stakes couldn’t have been higher:
• A Platform That Couldn’t Scale
Timerack’s core platform was built on legacy technologies that couldn’t support new functionality, multi-client scalability, or the complex compliance requirements of modern workforce management.
• Product Development Bottleneck
Progress had stalled under the previous development team. Delays, unstable releases, and limited visibility into code health led to missed deadlines and internal frustration.
• Time-Sensitive Market Opportunity
With a flagship industry conference on the horizon—an event critical for client demos, investor visibility, and pipeline acceleration—Timerack had a hard deadline. There was no room for compromise. The platform had to deliver, and it had to wow.
• Loss of Customer Confidence
Clients were losing faith. Without a modern, competitive solution, Timerack risked losing accounts and falling behind competitors with more advanced offerings.
thinkbridge approached this project not as a rescue mission, but as a transformation strategy. Our process was comprehensive, surgical, and delivered under compressed timelines.
1. End-to-End Stack Modernization
We re-architected the entire platform:
• Front-end: Replaced outdated UI with a modern, responsive, and intuitive interface that dramatically improved user experience.
• Back-end: Migrated to a scalable, microservices-based architecture to ensure reliability, modularity, and ease of maintenance.
• Database: Redefined the data schema and migrated critical datasets to a more performant and secure structure.
• APIs: Built clean, documented, and extensible APIs for seamless integration with third-party systems like payroll, HR, and compliance platforms.
2. Intelligent Rule Engine Implementation
• To address the core complexity of workforce management—scheduling, compliance, and payroll rules—we developed a powerful custom rule engine:
• Automated rule application for labor law compliance across geographies.
• Custom scheduling configurations per client.
• Real-time payroll validation to reduce errors and manual interventions.
This replaced brittle business logic with scalable, configurable intelligence.
3. DevOps Automation & Phased Rollouts
• We introduced modern DevOps practices, including:
• CI/CD pipelines for frequent and safe deployments.
• Automated regression testing to minimize bugs in production.
• Feature flags and phased rollouts to test updates with live users in real-world environments.
This allowed Timerack to evolve the product continuously without compromising stability.
4. Conference-Driven UX Enhancements
Given the upcoming industry event, we focused on the features that mattered most:
• Customized dashboard views.
• Role-based access controls.
• Simplified onboarding and employee self-service tools. Our UX strategy was shaped by both internal feedback and customer pain point.
.png)
1. A Successful, Market-Ready Conference Launch
In just under 4 months, we took Timerack from legacy-lagging to market-leading. The platform was demoed at the conference to rave reviews—paving the way for 27% increase in qualified leads post-event. Re-engagement from 4 previously inactive clients, now interested in expanded partnerships and a notable increase in average sales conversation duration—a strong signal of buyer interest.
2. Renewed Client Confidence and Retention Clients immediately saw the difference:
• Faster workflows.
• Fewer errors.
• Better reporting.
Support tickets related to system performance dropped by 40% in the first 60 days post-launch.
3. Platform Built for the Next Decade
More than a one-time revamp, this transformation positioned Timerack for sustainable innovation. With a modern stack, API-first design, and modular architecture, the platform is now:
• 4x more scalable, handling increased concurrency without performance degradation.
• Easier to enhance, reducing future development cycles by 30–50%.
Ready for AI/ML integration to enable predictive scheduling and workforce optimization.
This project was more than a delivery—it was a turning point.
thinkbridge stepped in at a moment of high pressure and delivered a high-performance solution that not only saved the day but unlocked new business possibilities. Our work with Timerack demonstrates what’s possible when technical mastery meets business alignment.
We don’t just build software. We build platforms that grow with your business. We take your vision, your urgency, and your complexity—and turn it into impact.
That’s the thinkbridge way.
.jpg)
.jpg)
.jpg)
.webp)
.webp)
.png)
.svg){kind=small}
.webp)
.webp)
