thinkbridge helped Consero launch the SIMPL platform—driving 40% revenue growth, 30% EBITDA gain, and scaling FaaS operations without added overhead.
As a traditional services provider, Consero relied on multiple, disconnected tool stacks, creating inefficiencies and complexities. Managing these tools manually across clients limited their ability to scale and increased operational costs. Their pain points included:
• Complex and time-consuming manual finance tasks
• Limited scalability without increasing headcount
• Managing diverse tool stacks across clients
• An inability to meet growing client demands efficiently• Reduced profitability due to high overhead costs
Consero needed to transition from a service-heavy model to a scalable, tech- driven solution that could improve operational efficiency and profitability.
thinkbridge collaborated with Consero to design and implement the SIMPL platform — a unified services delivery platform that integrated various finance and accounting tools into a single, easy -touse system. The platform automated key tasks and introduced AI-driven processes that allowed for exception-based reviews, simplifying the management of multiple accounts and reducing manual workloads.
Key features of the SIMPL platform included:
• Unified Tool Integration: SIMPL integrated all necessary finance and accounting functions into one platform, eliminating the need to manage multiple tool stacks. This reduced operational complexity and streamlined service delivery.
• AI-Powered Automation: AI tools were used to automate repetitive finance tasks, such as invoice processing, reconciliations, and reporting, allowing employees to focus on more strategic activities.
• Exception-Based Review Process: The platform’s AI-driven system transformed manual reviews into exception-based reviews, only flagging anomalies for human attention. This dramatically reduced the need for comprehensive manual reviews.
• Real-Time Insights: SIMPL provided real-time dashboards and analytics for both clients and internal teams, enabling better decision-making, faster responses to financial issues, and improved financial reporting accuracy.
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The implementation of the SIMPL platform produced measurable improvements across Consero’s operations:
• 40% Revenue Increase Without Overhead Growth: By streamlining operations and introducing automation, Consero was able to increase revenue by 40% while maintaining the same overhead levels, making the business far more profitable and scalable.
• 30% EBITDA Improvement: The reduction in manual labor, along with efficiency gains from AIdriven automation, resulted in a 30% improvement in EBITDA, significantly boosting the company’s financial health.
• Expanded Span of Control for Account Managers: Thanks to automation and exception-based reviews, the number of accounts that each account manager could oversee doubled, growing from 4 to 8 accounts without sacrificing quality or efficiency.
• Consistent Client Experience: The unified platform created a seamless client experience, reducing friction in service delivery and improving satisfaction across the board.
• Tech-Forward Market Position: Consero’s transformation from a service- heavy company to a tech-first FaaS provider repositioned them in the market, attracting new clients and increasing their appeal to investors.
Through the SIMPL platform, Consero Global Solutions successfully transitioned into a tech-first finance-as-a-service leader. The platform not only streamlined operations and introduced efficiency improvements but also helped the company achieve remarkable business outcomes: a 40% revenue increase without increasing overhead, a 30% boost in EBITDA, and a doubling of account managers’ span of control. The transformation has solidified Consero’s role as an innovative player in the FaaSindustry, enabling them to scale efficiently while delivering superior client outcomes.
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