thinkbridge built a generative AI recruiter that tripled productivity, cut response times by 80%, and boosted quality submissions by 70%—redefining scale for a global RPO firm.
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The RPO firm operated under relentless demands: high client expectations, competitive SLAs, and the constant need to deliver faster, better, and cheaper. But their growth was being throttled by three interconnected challenges:
Bandwidth Bottleneck: Each recruiter was managing 40+ requisitions at a time, with sourcing and screening alone consuming up to 60% of their capacity.
Tool Fatigue & Siloed Automation: The firm had tried legacy RPA tools and CRM-based automation. These created more friction than flow—automating emails but not conversations, tasks but not decisions.
No AI Expertise In-House: While leadership recognized the transformative potential of generative AI, they lacked the technical depth to design and scale a bespoke solution that could meet their complex, domain-specific needs.
Their ask wasn’t small: they needed a solution that could scale like software but reason like a recruiter—without requiring a rip-and-replace of their existing tech stack.
At thinkbridge, we don’t believe in off-the-shelf AI—we believe in purpose-built intelligence. We partnered deeply with the firm’s operations, TA, and technology teams to co-create a generative AI solution that wasn’t just technically sound—it was recruiter-smart.
Key Solution Pillars:
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The Digital AI Recruiter redefined what scale looks like in recruiting operations. The impact wasn’t just incremental—it was exponential.
Quantifiable Impact:
• 3x recruiter productivity: Recruiters who previously handled ~40 reqs could now manage 120+ without burnout.
• 70% increase in qualified submissions: AI-assisted sourcing and screening ensured more candidates per job were not just contacted but converted.
• 80% reduction in candidate response time: Average time to first touch dropped from 48 hours to under 10 minutes.
• 10,000+ recruiter hours saved in 90 days: Time previously spent on repetitive tasks was redirected to high-value conversations and strategy.
• 95% screening accuracy: The AI successfully flagged mismatches and surfaced best-fit candidates with minimal false positives.
• 100% compliance with client and regulatory standards: Every interaction logged, auditable, and aligned with GDPR, EEOC, and industry best practices.
And most importantly: candidate satisfaction remained high, with zero drop in experience quality despite the digital touch.
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