8 min read

The #1 Consideration for Usability: Learning New Software

With every new piece of technology comes a learning curve. This is why usability and accessibility are key parts of software development.
Written by
Anand Krishnan
Published on
April 12, 2024

As technology advances and new software is developed, users face a learning curve. Whether it's a new social media platform or a productivity tool, users must take the time to learn how to use it. This process can be frustrating and time-consuming. Sometimes this leads to users abandoning the software altogether. In this blog post, we will explore the #1 consideration for usability: the frustration of having to learn new software.

The Learning Curve

In the name of 'new thinking' and innovation, developers often create complex software that causes the user to learn a whole new way of doing things. While this may seem like a good idea in theory, it can be a significant barrier to usability. Users are often resistant to change. Plus, a steep learning curve can be overwhelming and frustrating.

The Importance of Familiarity

Designers and developers need to remember that people use several other digital products in their daily lives. The closer a new software works to those existing products, the more likely the user will stay. Users are comfortable with familiar patterns and interfaces. Switching to something completely new can be jarring. When designing new software, it's essential to remember what users are already familiar with and incorporate those elements into the design.

The Solution

So what is the solution to this problem? One approach is to make the learning process as easy as possible for the user. Incorporating intuitive design, clear instructions, and helpful tutorials can go a long way toward easing the frustration of learning new software. Additionally, designers should strive to create products as familiar as possible to users' existing digital experiences.

Lessen The Learning Curve

The #1 consideration for usability is the frustration of having to learn new software. The learning curve can be a major barrier to user adoption. Designers and developers must work to make the process as easy as possible. By incorporating intuitive design, clear instructions, and familiar elements, we can create innovative and user-friendly software.


Anand Krishnan

CEO and Managing Partner

Andrew Zarkadas

Vice President - Growth

Shamik Mitra

Vice President - Client Services

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