Delivery Principal

  • Remote, anywhere
  • Full time
  • 5-7 years experience

About thinkbridge

thinkbridge is how growth-stage companies can finally turn into tech disruptors. They get a new way there – with world-class technology strategy, development, maintenance, and data science all in one place. But solving technology problems like these involves a lot more than code. That’s why we encourage think’ers to spend 80% of their time thinking through solutions and 20% coding them. With an average client tenure of 4+ years, you won’t be hopping from project to project here – unless you want to. So, you really can get to know your clients and understand their challenges on a deeper level. At thinkbridge, you can expand your knowledge during work hours specifically reserved for learning. Or even transition to a completely different role in the organization. It’s all about challenging yourself while you challenge small thinking.

thinkbridge is a place where you can

  1. Think bigger – because you have the time, opportunity, and support it takes to dig deeper and tackle larger issues.
  2. Move faster – because you’ll be working with experienced, helpful teams who can guide you through challenges, quickly resolve issues, and show you new ways to get things done.
  3. Go further – because you have the opportunity to grow professionally, add new skills, and take on new responsibilities in an organization that takes a long-term view of every relationship.

thinkbridge..there’s a new way there. ™

We live by five core values: Outcomes, Quality, Ownership, Accountability, and Communication. This role embodies all five - you'll own outcomes, maintain high technical standards, and communicate effectively across all levels.

Experience Level: Mid-level - Delivery Principal with a combined 8+ years of experience, including 3+ years in software development and 5+ years in client-facing and product management roles. Brings strong technical consulting capabilities, deep SaaS market fluency, and proven expertise in AI-driven automation and system optimization

Role Overview: We are seeking a Delivery Principal; you will transform how our clients work by uncovering hidden inefficiencies and designing systems that cut wasted time and unlock growth. You will lead discovery sessions to map current chaos, then architect future-state workflows that executives can understand and our developers can effectively build. Working alongside Project Managers and Automation Developers, you will be technical enough to design systems that work, but business-savvy enough to sell the vision, without getting bogged down in the actual implementation.

What is expected of you?

  • Lead and communicate strategic discovery to surface bottlenecks, quantify impact, and understand priorities with client stakeholders from frontline staff to C-suite.
  • Model current-state processes and data flows, then sketch future-state workflows that take advantage of better tools, data, and automation
  • Evaluate and select the right mix of SaaS, AI, and integration options, balancing speed, cost, and scalability for each client's unique context
  • Draft phased implementation roadmaps that guide our development teams and keep executives bought in throughout the transformation
  • Translate technical trade-offs into clear narratives that move both CFOs and developers, without getting lost in jargon
  • Coach client stakeholders through change, building champions and addressing concerns as new systems roll out
  • Partner with our Automation Developers to validate designs, test edge cases, and ensure delivery hits the mark

What we expect from you as a part of this job?

  • Technical teams respect your designs because they're grounded in reality and well-documented
  • Business leaders trust your judgment and cite your insights in their own presentations
  • Clients adopt your blueprint, see measurable gains, and come back asking "what else can we build together?"
  • Implementation runs on time and on budget because your workflows and requirements are clear and grounded.
  • Developers can understand and quote your data diagrams without rewriting them.
  • You become the go-to advisor executives invite into strategic discussions
Interested in this role?You apply on our careers portal, and our talent team takes it from there.
Apply now

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